How to contact us
| Postal Address: | Animal Health Trust Lanwades Park Kentford Newmarket Suffolk CB8 7UU |
| Contact Telephone: | 01638 751000 |
| Registered Charity Number: | 209642 |
| Contact | Tel | Fax | |
| Press & PR | Jan Wade jan.wade@aht.org.uk Sophia Waters sophia.waters@aht.org.uk |
07976 827 999 01638 555620 |
01638 555604 |
| Fundraising | David Stickels david.stickels@aht.org.uk |
01638 555633 | 01638 555604 |
| Marketing and Advertising | Andrew Simmonds andrew.simmonds@aht.org.uk |
01638 555667 | 01638 555604 |
| Small Animal Clinic | smallanimal.centre@aht.org.uk | 01638 552700 | 01638 555600 |
| Equine Clinic | equine.centre@aht.org.uk | 01638 751908 | 01638 555393 |
| Diagnostic Laboratory | diagnostics@aht.org.uk | 01638 750659 | 01638 555643 |
| Library | Julie Allsopp julie.allsopp@aht.org.uk |
01638 751000 | 01638 750410 |
For details about our online shopping please contact us using the details below:
| Contact E-mail: | shoporders@aht.org.uk |
Payment:
We accept Visa, Visa Delta, Visa Electron, Mastercard, Switch, JCB and Solo.
Postage and Packaging charges:
Delivery costs vary depending on weight and size of items, each item is clearly marked on our shopping site.
Delivery Times:
UK
We aim to dispatch goods within 1 day of receiving the order, items are sent 2nd class so you should expect to recieve your goods within 3-7 working days.
If you do not receive your goods after 14 working days please contact the number above.
Outside of the UK
We aim to dispatch goods within 1 day of receiving the order, items are sent via airmail so you should expect to recieve your goods within 5-10 working days.
If you do not receive your goods after 14 working days please contact the number above.
Please note: If the item is out of stock we will notify you by e-mail.
Refunds and Returns
It is your responsibility to check the goods on delivery. We will accept returns of faulty goods notified to us within 7 days of delivery. Refunds will be returned directly to the bank account that was used to purchase the the goods.
